Refund Eligibility

ColorFreely offers a 7-day refund period from the date of purchase for all our subscription plans. To be eligible for a refund:

• The refund must be requested within 7 days of your purchase
• Your account must show zero generations used during this period
• The subscription must not have been previously refunded

How to Request a Refund

To request a refund for your ColorFreely subscription:

• Contact our support team within the 7-day refund period
• Provide your account email and purchase information
• Explain your reason for requesting the refund
• Wait for confirmation from our support team

Refund Processing

Once your ColorFreely refund request is approved:

• The refund will be processed through Paddle, our payment processor
• You will receive confirmation when the refund is initiated
• The refund may take 5-10 business days to appear on your statement
• Your subscription access will be terminated upon refund

Non-Refundable Cases

Refunds will not be provided if:

• The 7-day refund period has expired
• You have used any generations during the refund period
• The account shows signs of abuse or violation of terms
• The subscription was obtained through promotional offers

Contact Information

For any questions about our refund policy or to request a refund, please contact our support team. We aim to respond to all inquiries within 2 business days.

Last updated: 2025